Shipping Policy – AJA2 Exports Pvt Ltd

We want to make sure your order gets to you as quickly and smoothly as possible! Here’s what you need to know about our shipping process.

1. Processing Time

• We process orders within 1–3 business days.

• If you order on a weekend or holiday, processing will begin on the next business day.

2. Shipping Options & Delivery Times

• Standard Shipping: Delivered within 7 to 15 working days.

Please note: Delivery times may vary based on your location, courier delays, or unexpected events.

3. Shipping Costs

• Shipping charges are calculated at checkout depending on your location and chosen shipping method.

• We may also offer free shipping on orders above a certain amount (check our website for current offers).

4. International Shipping

• We ship internationally to select countries.

• Customs duties, taxes, or import fees are the customer’s responsibility.

• International orders may take longer due to customs clearance.

5. Tracking Your Order

• Once your order is shipped, you will receive an email with a tracking number.

• You can use it to monitor your shipment in real time.

6. Double-Check Your Address

Please ensure that your shipping address is accurate and complete before placing your order.
We are not responsible for orders shipped to an incorrectly entered address.

7. Delays or Lost Packages

• If your package is delayed, contact our support team and we will assist you.

• If a package is lost, we will investigate and may provide a replacement or refund, depending on the situation.

8. Returns Due to Non-Delivery

If a package is returned to us because of:

• Incorrect address

• Delivery refusal

• Failure to pick up the parcel

You may be required to pay for reshipping.

9. Contact Us

If you have any questions or need help, reach out to our support team:

Email: support@aja2exports.com
Phone: +91 9619025484
Address:
AJA2 Exports Pvt Ltd
Shop No. 3, House No. H-13 6D, Engineers Colony
Mansarovar, Jaipur, Rajasthan – 302020, India

We’re happy to help!